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Telma

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'''Telma (Telecom Malagasy) is a the national mobile phone and internet connection service Telecom provider in Madagascar, including fixed mobile offering a wide variety of phone and internet access. In 2010 Telma launched MVola, a service subscriptions including banking services to send and receive money transfers via the phone even for those who do not have bank accounts.'''
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'''Telma Fixed'''<br>Siège Social Alarobia<br>101 Antananarivo<br>B.P. 763<br>RC N° 2003 B 00894 Antananarivo<br>Tel: +261 (0)20 2542705  '''Telma Mobile'''<br>
Siège Social Alarobia<br>
101 Antananarivo<br>
B.P. 13 Bis - RC Antananarivo N° 2006 B 00601<br>
Tel: +261 (0)20 2542705
Customer service emailTelma Fixed: [mailto:service.client@telma.mg service.client@telma.mg]+261 (0)20 2542705
Customer service email: [mailto:service.client@telma.mg service.client@telma.mg]<br>
Website: [http://www.telma.mg www.telma.mg]
'''MVola''' - Mobile Money:<br>Siège social - Alarobia<br>BP 13Bis<br>Antananarivo 101<br> * Tel (subscribers): 807<br>* Tel (merchants): 803
Email: [mailto:mvola@telma.mg mvola@telma.mg]<br>
== Recharging Telma cards ==
Credit for pre-paid Telma accounts are recharded can be recharged at Telma shops or via resellers, or by using scratch cards which are sold everywhere in the country. Using these codes on the scratch cards, yours the credit is reacharged directly with the phone or anyone's Telma number can also be reacharged via Telma's website at https://www.telma.net/recharge/web/recharge/
[[File:Telma scratch cards.jpg]]
Using Telma's website, when a recharge action succeeded , the websitesite's response will be is <font color="green">La ligne xxx a été rechargée de Ar. Telma vous remercie</font>.When failed, if entering the wrong code for example, the error message returned is <font color="red">technical operation failed – UCIP Error</font>. Note that numbers for pre-paid Telma accounts expire unless they are used or recharged within a 100-day period. Once expired, and unless the number used has been taken over by a new subscriber, the original number may be restored by completing the relevant form at one of Telma's main sales offices. == Information and reacharge codes == Add calling credit: dial #321*xxx# where xxx is the code from the recharge card. Check calling credit balance: dial #357# Buy data (from calling credit): dial #322# then select bundle. Check data balance: dial #358# Find own number: #120# Check credit of internet package: #359# .... More at http://www.telma.mg/particuliers/mobile/services_infos_credit_numero_recharge.htm == MVola codes and procedures == To make an MVola payment, it is necessary to have the phone set up with an MVola account and fill it up with some credit at any Telma office or kiosk. To then make an MVola payment to a holder of another Telma number, dial:  #111*1*2# Screen #1:  Entre numero de tel Destinataire ou: 0 Entrer numero 5 Mvola Eparge 6 Rembourser une Avance 9 Reportoire MVola |_____________________ CANCEL SEND (enter recipient's Telma number) Screen #2  Entrer montant |_____________________ CANCEL SEND Screen #3  Description du Transfert |_____________________ CANCEL SEND Note: A full description is not possible, only a single reference number or single letter. Screen #4  Pour accepter le transfert de 150 000 Ar vers Name recepient (034 ....)., Entrer code secret: |_____________________ CANCEL SEND Screen #5  Votre transaction a reuissi, por enregistrer 034.... dabs votre repertoire MVola, Entrer le nom correspondent ou ignorer |_____________________ CANCEL SEND Payment has gone through. Click CANCEL. An SMS will be received confirming the payment. Find the balance of your MVola account:  #111*1*6*1*????# (replace ???? with your secret code) An SMS with the balance will be received. Click CANCEL at the next screen.  Note: For security reasons, switch off mobile data and Wi-Fi when performing any MVola actions. === Send internet access credit to another number using MVola === Dial:  #111# Screen #1
If failed, when entering the code of for example a previously used scratch card, a generic error message will be <font color="red">technical operation failed – UCIP Error</font>. TELMA et MOI 1 MVOLA 2 Services TELMA 3 Promotion 4 Se divertir 5 Banques et Micro-Finances 6 Mon identite 7 Configurer mon mobile 1_____________________ CANCEL SEND
Note Screen #2  MVOLA 1 Acheter Credit ou Offre Telma 2 Transferer argent (vers toute destination) 3 MVola Avance ou Epargne 4 Retrait d'argent 5 Paiment Factures & Partenaires # Page suivante 1_____________________ CANCEL SEND Screen #3  ACHETER CREDIT OU OFFRE TELMA 1 Credit pour omn numero 2 Credit pour autre numero 3 Recharge Moon & Hotspot Wifi 4 Offre pour mon numero 5 Offre por autre numero 5_____________________ CANCEL SEND Screen #4  Entrer numero tel.: (Saisir 9 pour afficher le reportoise MVola) 034..._______________ CANCEL SEND Screen #5  ENVOYER UNE OFFRE 1. MORA (VOIX-SMS-INTERNET) 2. FIRST (VOIX-SMS-INTERNET) 3. YELLOW (SMS-INTERNET) 4. TELMA Net (INTERNET) 4_____________________ CANCEL SEND Screen #6 TELMA Net (INTERNET) 1 . NET JOURNALIER) 2 . NET HEBDOMADAIRE 3 . NET MENSUEL (<10 Go) 4 . NET MENSUEL + (>=10 Go) 5 . NET PAYER MENSUALITIES EN AVANCE 3_____________________ CANCEL SEND Screen #7  NET MENSUEL (<10 Go) 1 . NET ONE MONTH 250 Mo (10000 Ar) 2 . NET ONE MONTH 500 Mo (15000 Ar) 3 . NET ONE MONTH 2 Go 25000 Ar) 4 . NET ONE MONTH 3 Go (50000 Ar) # Page suivante 3_____________________ CANCEL SEND Screen #8  Pour accepter d'acheter l'offre NET ONCE MONTH 2 Go d'un montant de 25000Ar pour 034 .... depuis votre compte MVola  ****__________________ <- secret code CANCEL SEND  Screen #9  L'offre de 034 80 740 74 a bien ete changee en NET ONCE MONTH 2 Go. Telma toujours plus pour vous OK  Confirmation received by SMS:  L'achat d'un Credit Telma de 25 000 Ar reussi. Votre nouveau solde MVola est de ... Ar. Ref: ... == History and key events == Telma's history dates back to '''1896''' when the first phone line was installed in [[Antananarivo]]. '''1904''', the first phone boxes were made available in the capital. It was however not until '''1971''' that numbers the first international call was made. With advent of the digital revolution in '''1995''' the internet arrived in Madagascar, initially limited to a slow satellite connection. '''1996''', Telma provided the infrastructure for prethe launch of [http://www.orange.mg Orange] and in '''1997''' for [http://africa.airtel.com/wps/wcm/connect/africarevamp/Madagascar Airtel]. '''2000''', a [https://en.wikipedia.org/wiki/Very-paid small-aperture_terminal VSAT] system was installed improving connectivity. '''2004''', Telma accounts expire unless used or recharged within a 100was privatised. '''2005''', ADSL was launched and fixed wireless ([https://en.wikipedia.org/wiki/Code-day perioddivision_multiple_access CDMA]) soon followed. '''2006''', Fiber Optic lines were installed in the capital, and 'Telma Mobile' was launched. In '''2008''' the National Backbone in Fiber Optics was etablished. Once expiredThe same year, Telma reached one million subscribers! Thereafter in '''2008''', mobile internet became available and unless in '''2009''' the country's first 3G+ network was introduced, paving the way for the oncoming mobile internet revolution. '''2010''', Telma connected with [https://en.wikipedia.org/wiki/EASSy EASSy], the Eastern Africa Submarine Cable System, now providing the country with high-speed access via the African continent. In the number used has been taken over by a new subscribersame year, Telma launched [http://www.mvola.mg MVola], the country's first mobile banking service in Madagascar. Thereafter, Telma's highly popular low-cost package [http://www.telma.mg/particuliers/mobile/telma_mora.htm M'Ora] was launched. '''2011''', the original number may MADAREN network connected high schools and universities directly with the National Backbone. In the same year, MVola and Western Union partnered to make international bank transfers possible via mobile phones. Since '''2012''' Telma extended their mobile payment system to allow for water and electricity bills to be restored paid by completing the relevant form local population. '''2013''', the Northern Backbone was launched with Fiber Optic cables. The first low cost US$ 100 tablet and 'Telma Star' smartphone were introduced. '''2015''', Telma lanched the Southern Backbone as well as The [[Nosy Be]] Backbone with fiber optic lines. In the same year, 4G mobile internet was made available nationwide. '''2016''', National Fiber Optic cables were upgraded. Launch of first 4G smartphone priced at one $US 70. Launch of Telmain [https://en.wikipedia.org/wiki/Comoros Comores]. '''2017'''s main sales offices, Payment of taxes made possible via MVola. Telma Sekolo (school) project begins construction of 50 schools across Madagascar. {{wide image|Telma timeline 1896-2017.jpg|1500px}} == TELMA Foundation == The TELMA Foundation, created in 2008, was set up by the TELMA Group to help Madagascar with its social and environmental challenges. The organisation became recognised as a public service in 2011 and was awarded Best Humanitarian Actor in Madagascar in 2013 by United Nations. For more information, visit http://www.telma.mg/fondation and https://www.facebook.com/FondationTelma
== More information ==
* [http://www.broadcastnewsroom.com/article/Telma-Speeds-Content-Delivery-for-Madagascar-With-PeerApp--2283172 Telma Speeds Content Delivery for Madagascar With PeerApp] broadcastnewsroom.com Novemver November 2012 * http://www.telma.mg/particuliers/internet/3g.htm
* http://www.telma.mg/particuliers/pointvente/index.php - Shops in Madagascar
* http://www.telma.mg/particuliers/couverture/index.htm - National coverage
* http://www.telma.mg/indexpro.php - business packages
* [http://www.mvola.mg MVola.mg] Telma's mobile payment system
** [[Media:Fiche_Produit_MVola_to_Bank_BNI_v1.2.pdf|Fiche_Produit_MVola_to_Bank_BNI_v1.2.pdf]] / [[MVola to Bank BNI]]
* [http://news.smh.com.au/breaking-news-technology/madagascar-connected-to-eassy-fiber-optic-cable-20100321-qnlc.html Madagascar connected to EASSy fiber optic cable] - news at Sydney Morning Herald (smh.com.au) March 21, 2010
* http://www.telma.mg/images/pdf/Telma_corporate_review_2012-2014_en.pdf (English)
* http://www.telma.mg/pdf/CORPOrate_REVIEW2016.pdf (French)
* https://fr.wikipedia.org/wiki/TELMA
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