45,852
edits
Changes
→Customer Experience - WTB Operation
</td>
<td>== Customer Experience - 1st Link Request==</td>
</tr><tr>
</td>
<td>''If validated link:''<br>
Congratulations, the link between your MVola account and your BNI Check account has been finalized. Ref 321478965
</td>
== Expérience Client – Si 2ème demande de liaison ==
</td>
<td>
== Customer Experience - If 2nd Link Request ==
</td>
</tr><tr>
<td>
Pour confirmer votre demande d’inscription au service de transfert BNI MVola, entrer code secret :<br>
<font color="#388a55">Réponse : 1234</font>
''Notification SMS:''<br>
Votre demande a bien ete recue. Code d’activation : 123456 a communiquer dans les 2h a votre de gestionnaire de compte BNI pour continuer
</td>
== Expérience Client – Opération BTW ==
</td>
<td>
== Customer Experience - BTW Operation ==
</td>
</tr><tr>
<td>
TELMA et MOI:<br>
1 M-VOLA<br>
<font color="#388a55">7 Banques et Micro-Finances<br>
Réponse : 7</font>
</td>
6 Have fun<br>
<font color="#388a55">7 Banks and Micro-Finance<br>
Answer: 7</font></td>
</tr><tr>
</td>
<td>English== Customer Experience - WTB Operation ==</td>
</tr><tr>
<td>
TELMA et MOI: 1 M-VOLA<br>
2 Rappelle moi<br>
<font color="#388a55">7 Banques et Micro-Finances<br>
Réponse : 7</font>
</td>
<td>
TELMA & MOI: 1 M-VOLA<br>
2 Call me back<br>
3 SOS Credit<br>
4 TELMA Services<br>
5 Promotion<br>
6 Have fun<br>
<font color="#388a55">7 Banks and Micro-Finance<br>
Answer: 7</font>
</td>
</tr><tr>
<td>
Banques et Micro-finances<br>
<font color="#388a55">1 Ma banque</font><br>
2 Mon Institution de Micro-Finance<br>
<font color="#388a55">Réponse : 1</font>
</td>
<td>
Banks and Micro-finance<br>
<font color="#388a55">1 My bank</font><br>
2 My Micro Finance Institution<br>
<font color="#388a55">Answer: 1</font>
</td>
</tr><tr>
<td>
Ma Banque<br>
<font color="#388a55">2 BNI<br>
Réponse : 2</font>
</td>
<td>
My bank<br>
<font color="#388a55">2 BNI<br>
Answer: 2</font>
</td>
</tr><tr>
<td>
BNI<br>
<font color="#388a55">1 Mon compte Bank to MVola<br>
Réponse : 1</font>
</td>
<td>
BNI<br>
<font color="#388a55">1 My Bank to MVola Account<br>
Answer: 1</font>
</td>
</tr><tr>
<td>
Mon compte Bank to MVola<br>
1 S’inscrire au service Bank to MVola<br>
2 Transfert BNI vers MVola<br>
<font color="#388a55">3 Transfert MVola vers BNI<br>
Réponse : 3</font><br>
</td>
<td>EnglishMon Bank account to MVola<br>1 Connect the Bank to MVola service<br>2 BNI transfer to MVola<br><font color="#388a55">3 Transfer MVola to BNI<br>Answer: 3</font></td>
</tr><tr>
<td>
Transfert vers MVola, choisir compte BNI a debiter :<br>
<font color="#388a55">1 Cheque</font><br>
2 Epargne<br>
<font color="#388a55">Réponse : 1</font><br/td>
<td>
Transfer to MVola, choose BNI account to debit:<br>
<font color="#388a55">1 Cheque</font><br>
2 Savings<br>
<font color="#388a55">Answer: 1</font>
</td>
</tr><tr>
<td>
Entrer montant du transfert :<br>
<font color="#388a55">Réponse : 55000</font>
</td>
<td>
Enter amount to transfer:<br>
<font color="#388a55">Answer: 55000</font>
</td>
</tr><tr>
<td>
Description du transfert :<br>
<font color="#388a55">Réponse : MVola</font>
</td>
<td>
Description of the transfer:<br>
<font color="#388a55">Answer: MVola</font>
</td>
</tr><tr>
<td>
Pour confirmer le transfert de 55 000 Ar de votre compte MVola vers votre compte BNI Cheque, entrer code secret MVola:
<font color="#388a55">Réponse : 1234</font>
</td>
<td>
To confirm the transfer of 55,000 Ar from your MVola account to your BNI Check account, enter the secret MVola code:
<font color="#388a55">Answer: 1234</font>
</td>
</tr><tr>
<td>
''Notification SMS:''<br>
Vous avez transfere 55 000 Ar vers votre compte BNI Cheque le 09/08/17 a 16:01. Frais: 0 Ar. Raison: MVola. Votre solde MVola est de 1 261 699 Ar. Ref: 987612345
</td>
<td>
''SMS notification:''<br>
You transferred 55,000 Ar to your BNI Check account on 09/08/17 at 16:01. Expenses: 0 Ar. Reason: MVola. Your MVola balance is 1,261,699 Ar. Ref: 987612345
</td>
</tr><table>
== Limites de transaction et comptes ==
</tr>
</table>
== Transaction and account limits ==
<table border="1" cellpadding="2" cellspacing="0">
<tr><td rowspan="5" bgcolor="#fff070">MVola to Bank BNI</td>
<td rowspan="2" bgcolor="#fff070">MVola customer segment</td>
<td rowspan="2" bgcolor="#fff070">Transfer limit of BTW or WTB</td>
<td bgcolor="#fff070">Maximum balance</td>
<td bgcolor="#fff070">Maximum balance</td>
</tr>
<tr><td bgcolor="#fff070">The account beneficiary (MVola)</td>
<td bgcolor="#fff070">The account beneficiary (bank)</td>
</tr>
<tr>
<td>General public</td>
<td>5,000.000 Ar</td>
<td>10 000 000 Ar</td>
<td>Not applicable</td>
</tr>
<tr>
<td>Merchant</td>
<td>100 000 000 Ar</td>
<td>100 000 000 Ar</td>
<td>Not applicable</td>
</tr><tr>
<td>Entreprise</td>
<td>100 000 000 Ar</td>
<td>100 000 000 Ar</td>
<td>Not applicable</td>
</tr>
</table>
__NOTOC__